The Evolution of Cloud Services with Richard Hartmann

Richard Hartmann, Director of Community at Grafana Labs, joins Corey to discuss the evolution of cloud services and the infrastructure behind them. Whether it’s how monitoring became observability, or how predicting server breakdowns at scale has become more of a science than simply grunting and pointing, Richard provides a balanced perspective on what users actually want and why they want it. Richard also reveals how pricing impacts community-building efforts, creating psychological safety for your users to promote long-term adoption, and why not optimizing your data makes about as much sense as storing 10,000 copies of Lord of the Rings in your living room.
About Richard

Richard "RichiH" Hartmann is the Director of Community at Grafana Labs, Prometheus team member, OpenMetrics founder, OpenTelemetry member, CNCF Technical Advisory Group Observability chair, CNCF Technical Oversight Committee member, CNCF Governing Board member, and more. He also leads, organizes, or helps run various conferences from hundreds to 18,000 attendess, including KubeCon, PromCon, FOSDEM, DENOG, DebConf, and Chaos Communication Congress. In the past, he made mainframe databases work, ISP backbones run, kept the largest IRC network on Earth running, and designed and built a datacenter from scratch. Go through his talks, podcasts, interviews, and articles at https://github.com/RichiH/talks or follow him on Twitter at https://twitter.com/TwitchiH for musings on the intersection of technology and society.


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