Jonan Scheffler is the Director of Developer Relations at New Relic, where he’s a boomerang employee, having previously worked there as a Ruby Agent Engineer. Prior to his current position, Jonan worked as a developer advocate at Timescale, a developer advocate and senior software engineer at Heroku, and a software developer at LivingSocial. Back in the day, he worked at the front desk for a major hotelier—which has influenced approach to his current role. Join Corey and Jonan as they explore how New Relic has changed over the years, transforming from a subscription model to a usage-based model; how the cloud has evolved since New Relic became a company and how that’s impacted the business; what Jonan wants to see when he logs into an observability platform; the kinds of tweets you get when you work in DevRel and how smiley faces can make them better; how Twitch is now being used as a collaborative live coding platform and what that means for devs; how interactive media affects attention spans; the two most common places to spot DevRel folks pre-pandemic; and more.