Emily Ruppe, Solutions Engineer at Jeli.io, joins Corey on Screaming in the Cloud to discuss the best practices she’s discovered for effectively handling incident responses. Emily explains how she fell into incident response and why it suits her mindset, as well as the different ways she’s seen organizations handle incident response and what seems to be most effective. Emily describes how she managed to not only survive but thrive through an acquisition, why blameless root causes analysis is well intentioned but misses finer points for learning, and what she has most enjoyed about working at Jeli.io.