What does an Internet Incident Librarian do? Courtney Nash is here to tell us. It turns out when websites don’t fly, it isn’t widely advertised. Courtney is here to keep track of those incidents for the edification of the rest of us. These incidents impact us all, in so many ways, and it is something that Courtney wants to share with the rest of us! From the overwhelming volume of dependency on AWS, to the parallels in the airline industry, to the growing importance of stuff simply having to work in our day to day lives, Courtney’s conversation shows us a lot. Not only are these dependencies becoming more prevalent every day, but building in systems to cover down on these outages. Be they at the hand backhoes in the woods, or--beavers. She discussed VOID, what it is and how it works, and more!