Danyel Fisher is a principal design researcher at Honeycomb.io, makers of observability tooling for engineering and DevOps teams. Prior to joining Honeycomb in May 2018, Danyel worked as a senior researcher at Microsoft for nearly 14 years, with a focus on data visualization. He holds a masters in computer science from UC Berkeley and a PhD in information and computer science from UC Irvine. Join Corey and Danyel as they talk about the different kinds of research, what the biggest misunderstanding about Danyel’s job is, how figuring out the root cause of an outage is like a murder mystery, how nobody really knows what digital transformation means, how it’s easy to find issues when you start an observability project but how starting such a project is the hardest part, what Honeycomb means by testing in production and why they encourage teams to do that, the difference between conducting research for a juggernaut like Microsoft and an agile startup like Honeycomb, and more.