Empathy Driven Management and Engagement with Tim Banks

Corey sits down with Duckbill Group Alumnus, Tim Banks. They begin by reminiscing on Tim’s time at Duckbill, and by exploring how the pandemic has affected work culture and work relationships. Tim talks about his management strategies and how giving employees the tools they need to thrive requires so much more than just a great salary. Corey and Tim discuss the importance of solving human problems with human solutions, not technical solutions. Corey talks about one of Tim’s innovations at Duckbill, the creation of a third type of engagement with clients that has been a huge success, and Tim explains how he was inspired to create it.
About Tim

Tim’s tech career spans over 20 years through various sectors. Tim’s initial journey into tech started as a US Marine. Later, he left government contracting for the private sector, working both in large corporate environments and in small startups. While working in the private sector, he honed his skills in systems administration and operations for large Unix-based datastores.
Today, Tim leverages his years in operations, DevOps, and Site Reliability Engineering to advise and consult with clients in his current role. Tim is also a father of five children, as well as a competitive Brazilian Jiu-Jitsu practitioner. Currently, he is the reigning American National and 3-time Pan American Brazilian Jiu-Jitsu champion in his division.

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